retail

Technology to reinvent the retail sector

Preparing your business for the new retail era

 

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+15

years of experience

+450

retail experts

+40

retail customers

+15

Smart Retail solutions

Hyper-personalized, customer-centric omnichannel experiences

The retail sector is undergoing a constant transformation accelerated by the emergence of new global competitors, changes in consumer habits, consumer demands and expectations, and the digital revolution, which has blurred the boundaries between the physical world and the online world.

This changing and uncertain environment poses a real threat to the traditional retail economic model and forces companies in the sector to overcome multiple challenges. However, it also offers new opportunities. In order to take advantage of them, companies must be able to digitize, optimize their processes, improve the use and management of data, and create unique and hyper-personalized omnichannel experiences focused on the consumer.

At hiberus, we have been accompanying retail leaders in their digital transformation for more than 15 years with the aim of helping them improve the entire value chain, increase the efficiency of their processes, reduce their costs, maximize the value of their data and reconnect with their customers.

 

Adapt your business to the new retail era

360º digital strategy

We have a digital agency made up of experts in digital strategy, SEO positioning, SEM, usability and design, Marketing Automation, CRO, accessibility and web analytics.

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Phygital experiences

We turn your physical shop into an extension of your ecommerce and implement optimised omnichannel strategies to increase customer satisfaction at all points of contact with the brand.


Ecommerce y shop portals

We are leaders in the main B2B and B2C ecommerce platforms in the market. We work on the development, implementation, support, maintenance and updating of your e-business.

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Retail Media

We increase retailers' opportunities to monetise their website, as well as to increase their conversion rate, visits, revenue and sales, with On site and Off site retail media strategies.

LiveShopping

We carry out LiveShopping campaigns to increase the buying decision of your audience, increase trust in your brand, generate conversions and enrich engagement.

Management

We provide technological solutions to improve the integrated management of the entire supply chain: production, marketing, logistics and distribution, after-sales and quality.

Data and IA

We optimise production, stock and the supply chain using Data & Analytics tools, AI and Machine Learning models for failure prediction and demand forecasting.

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Visual marketing

We enrich the brand image and user experience with software for broadcasting, control and content management, digital signage, self-service solutions for unassisted sales and interactive fitting rooms.


Microservices

We are specialised in the development of custom platforms based on microservices and in migrations from traditional architectures to microservices architecture.

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Discover all we can offer to help you achieve your goals

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kvp

kvp

 

 

Human resources software

Leading platform for workforce, payroll and operations management to maintain optimal control of shifts and schedules, hours worked, leave and holidays, stock, movements, order processing and production status.

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Customer experience management software

Omnichannel interaction platform using bots and virtual assistants that helps transform the customer experience by offering comprehensive, exclusive and personalised attention in person or by video call through the Personal Shopper Online system.

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Generative AI

GenIA Ecosystem, our Generative AI solution, can be used in the retail sector for content generation, product images and descriptions, recommendations and personalisations, customer service improvement, trend prediction and process optimisation.

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Store locator

Market-leading omni-channel shop locator to drive online users to physical shops. It allows the creation of a network of establishments and offers information of interest to distribution companies on nearby baristas, available products and product menus.

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Main data provider for all the group's chains.
More than 7 years collaborating in its digital transformation with more than 70 professionals.
Digital partner of leading sleep manufacturer for B2C launch.
International expansion project with paid campaigns, SEO and web analytics.
The only technology partner for their digital transformation.
Improving data-driven decision making.
Migration of ecommerce to the new environments and integration of its marketplaces.
Migration of all group brands to a core project with modern hybrid technology.
Development of a mobile application for internal communication and management.

 

Get to know the areas we work with in retail

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