
Technology and digital services for the public sector
360º service for public administrations
+15
years of experience
+800
experts in the public sector
+70 %
of ministries, Autonomous Regions and large city councils
Improving citizen services through digitalization
The current digital economy has completely transformed the way public administrations interact with citizens and has forced them to offer more agile, accessible, digital and secure services. Likewise, in order to meet the new demands of society, they must carry out a more efficient, transparent and optimized management of resources, facilitating in any case the relationship between citizens and the administration.
This involves facing crucial challenges such as the implementation of digital channels for citizen services, the modernization of their technological applications and infrastructures, the protection of data and confidential information, the simplification of administrative processes and the making of agile and informed decisions.
For more than 15 years, in hiberus we have led the digital transformation of the main administrations at state, regional and local level, offering cutting-edge technological solutions and services in all public areas with two objectives: to digitize citizen-oriented services and optimize their processes and infrastructures.
Transform your processes and citizen services

AMS
We take care of the maintenance of applications, portals, intranets and technological solutions for public administrations, providing an additional layer of value in management and support.

Data & Analytics
We implement Data & Analytics solutions that include the development of architectures to ingest data in real-time, opendata and strategies for the creation of Intelligent Tourist Destinations.

Cybersecurity
Through the use of cybersecurity solutions and technologies we protect the confidentiality of personal data, secure the infrastructures of public institutions and guarantee the security of citizens.

Design of digital services
We lead the design of digital services thanks to our own methodology, which we adapt to each administration and which allows us to address the processing and relationship experience with citizens from start to finish.

Data governance projects
We carry out data governance projects across the whole administration with the goal of a single data, focusing on the security, integrity, reliability, accuracy and trustworthiness of the data of public entities.

Cloud
We are experts in the deployment, evolution and management of complex cloud environments. We offer advanced, end-to-end cloud solutions to improve scalability, flexibility and efficiency.

Modern work
We implement the digital workplace with Microsoft 365 solutions so that employees can work from anywhere, have secure and agile access to data and exchange information with each other.

Intelligent workplace
We implement virtual desktop infrastructure to help Public Administrations to work in a more agile and modern way with the appropriate use of digital tools, thus improving the employee experience.

Citizen CRM
We help administrations to unify data, integrate services, guarantee immediate access to information and improve campaign management and communication with citizens. The goal: to serve citizens proactively.

Hyper-automation
We apply the latest technological trends in RPA and Low Code to automate public sector processes using tools such as UiPath, Appian, PowerApps and Outsystems, in which we are specialists.

Electronic office
We are experts in the conceptualization, development and maintenance of e-Government solutions that allow citizens to access public services at any time and place in a fast and easy way.
Discover all we can offer to help you achieve your goals

Generative AI
GenIA Ecosystem, our Generative AI solution, can be used in the public sector for emergency monitoring and prediction, public policy analysis, open data management, citizen service improvement, task automation and public document creation.

Human resources software
Leading platform for workforce, payroll and operations management that allows you to maintain optimal control of shifts and schedules, clocking, permissions, holidays and incidents. It integrates with all government systems.

360º smart reservation and customer service system
A modular system to simplify and improve the management of the omnichannel experience and attention to citizens with functionalities such as appointments, chatbots, digital, face-to-face and remote attention, and advanced analytics.
Carlos Becana
Director General of Public Sector and Health
We help to build a more agile, more personalized and more intelligent Administration based on its greatest potential, data, with an unequivocal maxim: to put the focus on citizens as the main beneficiaries of any public service.


























































Get to know the areas we work with in the public sector
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