Sorry, you need to enable JavaScript to visit this website.

Transforming Enterprise management with automation and Low Code

Revolutionize your IT operations with ServiceNow and hiberus

#WE ARE
DIFFERENT

#WE ARE
DIFFERENT

  • +7 years

    ServiceNow Partners

  • 4.33/5

    CSAT

  • +70

    Executed projects

  • +50

    Certifications

Unify the experiences of your entire company with the power of the Now Platform®

ServiceNow transforms digital workflows across business operations, elevating IT service management and technical support. Renowned for its innovative capabilities, ServiceNow enables organizations to operate more efficiently, cut costs, and enhance customer experiences.
At hiberus, we are proud ServiceNow partners, bringing our expertise and dedication to help companies fully leverage this powerful platform. With over 7 years of collaboration , and 70+ successful projects, we are backed by a team of 50 certified experts. Our commitment is to deliver customized solutions that enhance operational efficiency and strengthen our clients’ digital transformation efforts.

What sets us apart

ServiceNow Accredited FSO Banking & Wealth

ServiceNow Accredited FSO Insurance

ServiceNow Partner Consulting & Implementation

ServiceNow Specialist Partner Reseller

Our areas of expertise

CRM & Industry Workflows

We optimize customer and sales management through CRM solutions adapted to each industry: financial services, media, public sector, retail, healthcare or manufacturing. We provide tools that improve customer relationships and increase operational efficiency.

IT/OT Service Management

We integrate Information Technology (IT) and Operational Technology (OT) solutions to automate technical support processes, increase operational efficiency and enhance end-user satisfaction in complex environments.

Talent Management and HR

We digitize and automate key human resources processes: talent development, employee support, occupational health, legal advice and organizational wellness. We boost productivity and employee experience.

Safety and risk management

We monitor the security of your platforms in real time and activate automated responses to incidents, privacy breaches, vulnerabilities or third party risks, ensuring operational continuity and regulatory compliance.

Financial and Supply Chain

We transform financial and logistics flows through automation and intelligent control. We help reduce costs, increase customer satisfaction and integrate compliance and risk controls into all key operations.

Application Development

We facilitate agile application development by simplifying flows. Create digital assistants and customized tools that drive innovation in your business.

#
THINGS
HAPPEN 
HERE

We have been supporting one of the most important banks in Mexico with ITSM for more than 6 years

We improved implementation times and UX for employees and customers of one of the 5 most important financial institutions in Mexico through the automation of customer service processes, from the management of trades to credit applications.

CSM boosts logistics efficiency at one of Mexico's leading food companies

Through ServiceNow CSM, the international company, which operates in more than 100 countries, streamlined its logistics process for food process requests. One of the major benefits was a 50% reduction in service time.

#WEAREDIFFERENT / #WEAREDIFFERENT / #WEAREDIFFERENT / #WEAREDIFFERENT / #WEAREDIFFERENT / #WEAREDIFFERENT /

Meet our leaders

"ServiceNow and hiberus offer a collaboration that transforms enterprise service management."

Francisco Bello

ServiceNow Director at hiberus

"The flexibility and power of the Now Platform® allow us to deliver customized, scalable solutions, ensuring each client meets their strategic goals."

Mireya García

Partnership Manager at hiberus

Latest updates from hiberus

Success Story: Content moderation with AI for retail and social platforms

Success Story: We use AI to generate SQL queries from natural language

Success Story: Intelligent stock control in refrigerators with AI

Smarter Retail: How AI Is Powering In-Store Optimization and Personalization

Juneyao Group Co. visits hiberus

Find out how our expert ServiceNow technology team can help you

Formulario de negocio

* Required fields