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Technology to revolutionize the insurance sector

Preparing insurance companies for the future

#WE ARE
DIFFERENT

#WE ARE
DIFFERENT

Creating seamless omnichannel experiences for your insurance company

The insurance industry is constantly evolving, especially in a globalized world with emerging challenges. Insurers are focusing on customer insights to enhance segmentation, while users expect personalized experiences and prefer digital channels. This shift is driving companies toward technological transformation to improve user experience.
At hiberus, we tackle these challenges with a combination of cutting-edge technology, strategic adaptation, and regulatory compliance—always with a customer-centric approach. We redefine business models with DXP technologies, personalized insurance, telematics, and risk management solutions. Our expertise in AI, Cloud, and Data Insight Solutions ensures continuous innovation, all while maintaining cybersecurity and adhering to industry regulations.

"More than 10 years promoting digital transformation and omnichannel for insurance companies."

Artificial intelligence and advanced analytics

AI and data management

From automating policy subscriptions, audits, and customer service to predicting and managing claims, we implement artificial intelligence to boost efficiency and reduce response times.

Personalized insurance products

Offer tailored insurance by leveraging big data and machine learning. Adjust coverage and premiums based on each customer's profile, creating more attractive products tailored to their specific needs.

Real-time dynamic premiums

Adjust insurance premiums dynamically using real-time risk analysis. Modify pricing based on customer behaviour, demand trends, or market context.

Innovation in insurance products and models 

Usage-based and wellness-oriented insurance

Launch insurance products based on real behaviour, encouraging healthy habits through wearables and mobile apps that reward physical activity.

Telematics insurance platforms

Develop telematics-based vehicle insurance by analysing driving data through IoT devices. Offer personalized rates and encourage safer driving habits.

Parametric insurance for specific events

Offers parametric insurance that is automatically activated based on external indicators, such as weather conditions or natural disasters, ensuring a quick and efficient response for insured persons.

Digital risk prevention platforms

Build platforms that analyze and monitor risks in real time, providing policyholders with proactive recommendations to reduce claims in areas such as health or commercial insurance.

Digitalization and user experience 

Customer and agent portals

We design omnichannel portals that allow policyholders to manage their policies and renew coverage with ease, while enabling agents and advisors to centralize customer data and digitize key processes.

Core insurance system optimization

Modernize your insurance core systems to enhance scalability, accelerate policy and claims management, and quickly adapt to market demands with cloud-based solutions.

Accessibility

We design accessible digital platforms that comply with international standards, ensuring all users can navigate and complete transactions independently.

Digital Workplace

We create collaborative intranets that boost productivity among agents, brokers, and underwriters. By automating customer service with chatbots and streamlining policy auditing, we enable an efficient and accessible working environment.

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Optimize resources with our intelligent 360º reservation and support system

Our modular system simplifies and improves the management of the omnichannel experience and attention to citizens with functionalities such as appointments, chatbots, digital, face-to-face and remote attention, and advanced analytics.

XALOK

Xalok: Our comprehensive technology platform for digital content management

Our CMS tool is designed to create and distribute content across news portals, press rooms, and digital publishers, providing complete and fully customizable control over articles.

Centralize and organize contract information with our document management software

Atlas manages contracts and documents in the cloud, offering a comprehensive view of all company contracts in one platform, making it easier for teams to access and search documents.

Gain full control over your company with our HR software

KVP is the leading platform for managing workforce operations, payroll, and HR tasks. It ensures optimal control over shifts, hours worked, leave, stock, movements, order processing, and production status.

#
THINGS
HAPPEN
HERE

We developed the Caser portal mediator

Logo de Caser

Caser Seguros, one of the leading insurers in Europe, relies on hiberus for the maintenance and evolution of its leasing management panels and mediator portals.

Advanced Data Architecture for the largest Spanish insurance company in the world

Mapfre

Design of a data architecture in AWS for advanced analysis with AI+ML and BI, implemented across multiple entities and countries.

We provide and maintain Europ Assistance systems

Logo de Europ Assistance

The pioneering insurance company trusts hiberus as a provider of various applications, including its CMS and several purchase funnels in .NET. We also manage their product management software and telephone assistance system.

We developed the new B2C mobile application for Nationale Nederlanden

Nationale Nederlanden

We provided a multidisciplinary team for the Dutch insurance company, which relies on hiberus to develop solutions in response to business needs, either evolving existing systems or creating new projects. Their customer app has been created with React Native technology.

We are the leading eCommerce & CMS provider for DKV

DKV

The European insurance leader trusts our team to develop, implement, and maintain DKV’s new Medical Directory, an online service platform focused on health insurance offerings. We implemented Drupal, a content management system fully integrated into the insurer’s ecosystem. Additionally, we developed a multi-pricing tool that unifies the pricing of all products in real-time within a single platform.

We designed the digital strategy and revamped the website for MC MUTUAL

Logo MC Mutual

The Social Security partner with over 100 years of experience collaborated with hiberus’ digital agency to completely renew its public website using Liferay 7.4. The result is a fully responsive, accessible, and optimized portal that enhances user interaction.

Meet our leaders

"We adapt to and anticipate industry changes, providing products that protect our clients and contribute to a safer and more sustainable future."

Loreto Rincón

Director of Financial Services

Oscar Gaya

“We are witnessing a shift toward more proactive and preventive insurance models, where technology allows us not only to assess risks, but also to mitigate and manage them in real time.”

Óscar Gaya

Head of Insurance

The latest news from hiberus

Success Story: Content moderation with AI for retail and social platforms

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Juneyao Group Co. visits hiberus

Discover how our insurance sector experts can help you

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