We launched the new sales channel for more than 600 restaurants.
#WE ARE
DIFFERENT
#WE ARE
DIFFERENT
Driving your business through an enhanced customer experience
Salesforce Commerce Cloud is a powerful eCommerce solution designed to deliver a seamless shopping experience and full control over your online channel. It brings together all the tools you need to build, scale, and optimize your digital business, all in one platform.
At hiberus, we have a team of Salesforce Commerce Cloud certified professionals, as well as experts in the full Salesforce suite, the world’s leading CRM, of which we are also official partners.
We take a deep dive into your business to recommend the most suitable tech solution, and we train your team to make the most of everything the platform has to offer.
What sets us apart
We cover the key business areas with Salesforce modules
Sales Cloud
This module provides comprehensive tracking of the sales process and helps manage customer relationships and team collaboration. It enables contact with clients, automates marketing actions, manages interactions, creates customer profiles, and delivers accurate, up-to-date sales data.
Marketing Cloud
A platform for creating automated marketing campaigns, fully integrated with Sales Cloud. It offers multichannel experiences to connect with customers at the right time and through the most effective channel, boosting conversion rates. Its core goal is to attract leads and maximize sales.
Service Cloud
A customer service automation tool that offers a real-time, 360° view of users. It helps businesses improve customer satisfaction by streamlining interactions and ensuring quick access to self-service support that’s personalized and always available.
OMS (Order Management System)
An end-to-end order management platform that allows real-time synchronization and tracking of orders across all channels. It improves operational efficiency, enhances customer experience, and enables data-driven decision-making.
Data Cloud
A unified data platform that centralizes, organizes, and activates information from multiple sources in real time. It helps businesses make better decisions, personalize the customer experience, and drive operational efficiency through smart data use.
Agentforce
An AI-driven agent system focused on automating and empowering sales, service, and marketing teams. It simplifies processes using artificial intelligence, increasing speed, efficiency, and autonomy across departments.
We work with the market’s leading technologies
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Achieve your business goals with our Digital Agency
We design your company’s and eCommerce’s digital strategy, from initial analysis to the creation of a full strategic and communication plan. Our approach combines UX/UI design, SEO, Analytics and CRO to deliver a seamless experience while ensuring accessibility for all users. We also specialize in customer acquisition and retention, helping you drive traffic and maximize your conversion rate.
Inspiring client success stories
Driving the success of leading international companies
#
THINGS
HAPPEN
HERE
Improving Santander's customer service and support
We transform customer interaction management through the implementation and optimisation of Salesforce Service Cloud. We centralise and unify the management of customer requests, queries and issues, ensuring improved user experience, operational efficiency and quality of support across all touchpoints.
We accompany Adolfo Domínguez in its digital transformation
Supporting the marketing team in their customer loyalty strategy thanks to the integration of the Loyalty module with Salesforce Commerce, creating the basis of their loyalty club.
Supporting Pikolinos in their digital transformation
We’ve driven the growth of Pikolinos’ digital channel by optimizing their e-commerce with Salesforce Commerce Cloud and integrating tools that support their evolution and enhance their performance in the online environment.
Optimising customer service processes for Mango
We designed a Service Cloud solution tailored to the highest retail standards that integrates with other systems for a complete view of the customer and a more efficient experience.
We support Alsea with the launch of a new sales channel
We redesigned VIP's, Ginos, Foster's Hollywood and Friday's ecommerce, and implemented a Salesforce Commerce Cloud solution to unify order management for more than 600 restaurants. This tool centralises sales from all online channels, driving their omni...
We are Pronovias’ strategic partner
The global leader in bridal fashion trusts hiberus to develop its appointment booking portal and e-commerce platform by connecting Service Cloud and Marketing Cloud. We optimize, configure, and integrate their website with the tools from the Salesforce digital ecosystem.
We developed BIC’s new digital strategy
BIC chose us as their partner to design their B2B strategy for personalized products and B2C strategy for international sales. We centralized their data with Salesforce and optimized the platform using Salesforce Sales Cloud, delivering continuous improvements to enhance customer service.
Supporting Orange in Its digital upgrade journey
We successfully migrated Orange’s new B2C platform, built on Salesforce Commerce Cloud. Beyond just a migration, we also redesigned the site to enhance its digital business model and optimize user experience.
Over 10 years driving our clients' eCommerce success with Salesforce
The people behind our success
“Salesforce Commerce Cloud is a robust, scalable platform that’s easy to customize and integrates seamlessly with other systems like CRM, automating key sales and marketing processes.”
Miguel Lahoz
Salesforce Commerce Architect
“With Salesforce Commerce Cloud, you can easily tailor your eCommerce to fit your business needs. Thanks to our deep expertise in Salesforce, we’re able to offer our clients a 360º view of their business and their customers.”
Paula Forcén
Head of Salesforce Commerce Cloud
Why hiberus
Leaders in technology
As one of Spain’s leading technology firms, we offer 6 business areas and 42 specializations to meet all your digital needs.
Digital Agency
We have a specialized digital agency that helps our clients enhance user experience, attract more traffic, and maximize conversion, both nationally and internationally.
Certifications
We have flexible, highly qualified teams with up to 12 years of experience delivering successful implementations in highly complex architectures.
Preliminary Consulting
We take a consultative approach to fully understand each client’s needs and requirements, allowing us to design the ideal system tailored to their specific goals.
End-to-End support
We provide full lifecycle support for Liferay solutions, ensuring ongoing communication so you stay informed on project progress.
Commitment to quality & satisfaction
We uphold the highest quality standards, striving to exceed expectations in every project and deliver the best possible outcomes.
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