We unified more than 100 public services in a single accessible digital platform with more than 1M users.
#WE ARE
DIFFERENT
#WE ARE
DIFFERENT
What sets us apart
Ofrecemos servicios integrales de conceptualización y diseño
UX Research & Design
We work with qualitative research dynamics to establish the strategic bases of your project's roadmap. We define the information architecture and transform the conclusions into wireframes and prototypes.
Finally, we test the designed product or service with real users to achieve the best experience.
Service Design
We design services from start to finish, placing people at the center.
Through our own methodology, we analyze each service in depth, identifying all the people involved, contact points and tools used, as well as the problems and opportunities for improvement at all stages.
UI Design
The design of the user interface is key to ensure the correct experience of the digital product and align the final design with the strategic objectives of the project and the business.
We design a homogeneous and coherent experience for your users by developing a design system for your company or product.
UX Writing
Quality content builds trust and promotes action towards the objectives of the digital product.
Through this practice, we carefully write with people's needs and behaviors in mind. In this way, we achieve your business objectives through a unified identity and voice.
Transforming your digital product with a user-centric approach
At hiberus we ensure results of your digital product or service, applying our own flexible methodologies that allow us to define the roadmap of the project.
1. Discovery
We identify user needs and align business objectives.
2. Alpha
We provide solutions to design challenges and test their feasibility with users.
3. Beta
We accompany the development team and ensure that the digital product meets its objectives.
4. Service
We work on continuous improvement, analyzing the proposed solution to identify opportunities for improvement.
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National Design Award, one of the most outstanding awards in Spain
Within the Government of Aragon, Aragon Digital Services works to improve the user experience. At hiberus, we have been part of their team for more than 4 years. We focus on designing for people, both for citizens and for the institution's staff.
Our work in the Aragonese public sector has earned us the prestigious National Design Award, one of the most prominent awards in Spain.
Technologies
We work with the main platforms for Experience Design
Inspiring client success stories
Driving the success of leading international companies
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THINGS HAPPEN HERE
We created the UX/UI office for Eroski
Composed of visual and UX designers and front-end developers, the hiberus team has created a user-centered experience design, improving the experience of their websites.
We redesigned citizen-centered digital services for the Government of Aragón
The Digital Services of Aragón initiative was created to spotlight the digital transformation process underway in the services provided by the Government of Aragón, with a focus on citizens. hiberus’ digital agency is proud to contribute to this project, bringing expertise in design, usability, and accessibility.
We develop the Citizen Digital Account for the Community of Madrid
At hiberus, we conceptualized and designed Citizen Digital Account, the new app that simplifies access to over 100 public services for citizens and businesses. Leveraging Artificial Intelligence, we enhanced the user experience, focusing on proactivity, inclusivity, and personalization.
We built the digital asset management platform for EITB
One of Spain’s leading media groups entrusted hiberus with migrating all its public radio and television portals to Adobe Experience Manager. This initiative aims to attract new audiences, enhance the user experience with real-time content personalization, and optimize the management of all digital assets.
Our track record of creating memorable digital experiences
Meet our leaders
“We define, design and implement digital strategies to achieve business objectives and user expectations.”
María Rox
Head of Digital Agency
"The need for digital transformation today is a requirement that most private companies. We work on recognizing and understanding user needs to conceptualize them and redesign digital products."
Sara Martín
UX Lead
Why hiberus
Customization
We evaluate your needs based on the digital maturity of your company to propose an achievable project that allows you to reach the proposed objectives.
360° Audit
We perform a complete analysis of the digital ecosystem using different data sources in order to detect strategic and tactical actions that help the business to continue growing.
Digital Agency
We are a digital agency within a technology consulting firm. We combine the business vision of the best digital agency and the technological capacity of the most powerful ICT consulting firm.
Specialized team
We have teams specialized in all development technologies, CRO and digital strategy that help you scale your project regardless of the digital maturity of your company.
Broad experience
We have more than 10 years of experience in digital strategy, so we can carry out any solution to optimize the results of your digital ecosystem.
Ongoing communication
Coordination between external and internal teams is fundamental, that is why we establish a communication methodology with our clients to work as a single team.
The latest news from hiberus
FAQ
UX (User Experience) refers to the way in which users interact with a product or service. That is, how and why a user uses an object or interacts with a web or app.
To create a good UX design you have to understand and meet the needs of users, in a simple and clear way.
Web usability is the degree of ease of use that a website has for visitors who enter and interact with it. Taking usability into account when designing, developing and optimizing a web site provides a series of benefits, among which the following stand out:
- Improve the experience and satisfaction of visitors accessing the web.
- Better communication and feedback with the user.
- Generate more traffic.
- Increase the duration of visits.
- Decrease the bounce rate.
- Loyalty of users.
- Make it easier for users to recommend the website, generating more additional visits.
- To achieve that the user becomes familiar with the page before and that its use is easy and intuitive.
- Increase revenues and sales through the site.
User testing is a test that allows us to collect qualitative information to understand, mainly, how and why users use a product.
During the usability test, users are asked to perform a series of tasks to interact with the product, which allows us to discover:
- How they navigate the product
- Why they perform certain actions
- What problems they encounter
- What they value positively
- What functionalities or aspects they miss
