We transform our client's opportunities into business
We improved implementation times and UX for employees and customers of one of the 5 most important financial institutions in Mexico through the automation of customer service processes, from the management of trades to credit applications.
Through ServiceNow CSM, the international company, which operates in more than 100 countries, streamlined its logistics process for food process requests. One of the major benefits was a 50% reduction in service time.
Developed an appointment portal and eCommerce platform, integrating Service Cloud and Marketing Cloud.
Nhood has revamped the corporate image of 166 shopping centres globally, improving the design and user experience. With a focus on attracting new leads, the strategy has increased web traffic and improved brand awareness, driving business growth.
Transformed interaction management and customer support using Service Cloud.
Arenal underwent a digital transformation with the implementation of a new B2C platform powered by SAP CX. By integrating Salesforce Marketing Cloud, we optimized marketing campaigns, revolutionizing the customer experience.
AENA has implemented a complex architecture that integrates all the business logics of its airports and services. This includes the design of websites for loyalty, VIP and B2B services, along with multiple integrations with AENA's internal systems.
The coffee shop chain has implemented with hiberus a technological solution for its Loyalty Program, which allows its customers to easily manage their points and rewards. This application has improved the customer experience, allowing for more effective personalization and a significant increase in customer loyalty and satisfaction.
In the media industry, Atresmedia has transformed its data analysis capabilities with the implementation of Snowflake. This platform integration has optimized data management and analysis, enabling greater precision in evaluating digital advertising campaigns.
We revolutionized data intelligence management in the tourism sector. With Snowflake integration, Quadrant TravelTech has achieved more effective data management, improving the company’s ability to analyze customer trends and behaviors.
We provided a multidisciplinary team for the Dutch insurance company, which relies on hiberus to develop solutions in response to business needs, either evolving existing systems or creating new projects. Their customer app has been created with React Native technology.
We designed an omnichannel strategy and created a multidisciplinary team with high technical performance to integrate into the work team of the largest digital bank in Europe. Our Mobile, QA and Accessibility teams have developed a functional, usable and agile application to optimize the user experience and position as a leader in innovation in the sector.
Our Mobile team has developed Volveremos, an app promoted by the City Council of Zaragoza, a back-office for administrators and the back-end with all the application logic. It has more than 2,000 stores, more than 80,000 users and more than 3,500 transactions per hour of help to commerce.
Our Mobile area has created a platform for the international group to manage more than 60,000 employees, allowing them to manage their data autonomously, improving communication and administrative efficiency. It also ensures the protection of confidential information, increasing cybersecurity.
Transition of the employee portal to Liferay 7.4, integrating customized tools and improving access to procedural information and content.
Design of a data architecture in AWS for advanced analysis with AI+ML and BI, implemented across multiple entities and countries.
A centralized data repository in AWS as the foundation for future use cases with centralized security and governance.
Consolidation of information for citizens and optimization of communication processes and services between public administrations, citizens, and businesses with an SEO-driven strategy.
We designed and developed Vueling's corporate Data Warehouse on AWS, integrating and analyzing commercial data with Tableau. This has streamlined sales management and operational efficiency.
Replacement of a monolithic data strategy with a single, scalable repository on AWS, with development of Big Data pipelines and dashboards for mobility project.
We developed a Business Intelligence system on AWS for traffic prediction and passenger analysis, enhancing operations for Costa de Arauco Highway and Metro de Sevilla.
Development and maintenance of Big Data pipelines in cloud environments using AWS and Azure, enhancing the management of large-scale data volumes.
We provided maintenance and development of Datalakes on AWS, enabling massive data processing.
Colombia's most-read news outlet, EL TIEMPO, has upgraded its digital platform to Xalok V7. This AWS-powered migration has enhanced performance, boosted traffic, and incorporated generative AI solutions for a cutting-edge user experience.
We leveraged Xalok and AWS to deliver a robust and scalable platform to this large Spanish daily newspaper that optimizes content creation and distribution, achieving remarkable satisfaction among readers and publishers since its launch in 2021.
We implemented Xalok and AWS infrastructure to optimize SEO performance and enhance the user experience. This resulted in a significant increase in traffic and reader satisfaction.
Development of an advanced platform for managing and promoting tourist information across Spain.
Implementation of solutions to optimize and automate the club's internal processes, enhancing operational efficiency.
Creation of a tourism intelligence system based on Microsoft Azure to drive data analysis and decision-making in the tourism sector.
The telco leader in Argentina relies on SAP S4 Hana experts from hiberus for its business merger with Cablevisión. This involved the implementation and maintenance of SAP ECP for 25,000 employees and more than 10 companies, in addition to the implementation and maintenance of its multi-entity payment reconciliation system.