“We have in-depth knowledge of the passenger cycle and work with airlines at all key stages. We provide digital solutions that improve both conversion and customer loyalty..”
Amanda Esteban
Head of Airlines
#WE ARE
DIFFERENT
#WE ARE
DIFFERENT
"Over 20 years driving the aviation sector forward.”
Digital innovation at the service of tourism and leisure
Modernisation of legacy systems and architectures
Many companies continue to operate with obsolete core systems that hinder innovation. At hiberus, we facilitate interoperability with open APIs such as NDC and ONE Order, accelerating the transition to modular, scalable, and secure environments through distributed architectures and microservices.
Intelligent automation and operational efficiency
Operational pressure and resource scarcity make it necessary to automate critical tasks. At hiberus, we apply AI, machine learning, and RPA to optimise crew planning, fleet allocation, predictive maintenance, and baggage management, improving efficiency and reducing costs.
Sustainability and environmental regulatory compliance
Airlines must reduce emissions and comply with frameworks such as CORSIA or Net Zero 2050. At hiberus, we develop ESG dashboards, real-time monitoring solutions, and efficient route simulators, facilitating the use of SAF and transparent reporting.
Cybersecurity in a critical and distributed environment
Threats such as ransomware and data breaches are becoming increasingly common.
We deploy cybersecurity solutions tailored to the aeronautical environment, with a Zero Trust approach, 24/7 SOC, SIEM, and identity management to protect critical infrastructure and sensitive data.
Customer experience management
Passengers expect digital, personalised and frictionless experiences.
With Skyshift Experience, we offer omnichannel platforms, digital assistants and AI-powered personalisation engines that enable unified journeys tailored to each customer profile.
Pressure on margins and maximisation of ancillary income
Optimising revenue management and increasing direct sales is key in the airline industry. To achieve this, we implement dynamic pricing engines, direct sales platforms, and personalisation strategies that maximise ancillary revenue and improve conversion across all channels.
Fragmentation of technological ecosystems
The lack of integration limits visibility and operational coordination.
At hiberus, we design unified architectures and develop API-first middleware that connects legacy systems with new digital layers, improving coordination between ecosystem players.
Skyshift Ground (Ground Operations)
Improve operational efficiency at airports through automation, IoT, and real-time coordination of turnarounds, cargo, crew, and operations.
Skyshift Market (Distribution)
Optimise direct and ancillary sales with omnichannel platforms, AI-powered personalisation engines, and dynamic pricing tailored to each segment and channel.
Skyshift Experience (Client)
Elevate the passenger and cargo customer experience with digital assistants, personalised journeys, and integrated service and loyalty platforms.
Skyshift Crew (Employees)
Intelligently manage flight and ground talent with automated planning, internal communication, and self-service tools.
Skyshift MRO (Fleet and maintenance)
Ensure an efficient and sustainable fleet through predictive maintenance, digital traceability, efficiency simulators, and emissions monitoring.
Skyshift CoreOps (Offices)
Digitise internal processes with RPA, low-code, and API-first middleware, improving administrative agility and legacy system integration.
Over 20 years of experience driving the leisure and travel sector
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Travel One Inventory, our tourism software for operators
Travel One Inventory, our tourism product management platform, adapts to the airline industry to centralise the creation and distribution of flights, ancillary services, and dynamic packages. At hiberus, we facilitate the automation of commercial processes and the customisation of offerings, improving operational efficiency and conversion across all channels.
Our solutions
GenIA Ecosystem: generative intelligence at the service of passengers
Generative AI opens up new possibilities for airlines. At hiberus, we have developed GenIA Ecosystem to personalise the traveller experience in real time, generate automatic itineraries, optimise customer service with conversational assistants, and detect patterns of fraud or demand. All this is achieved using advanced language and artificial vision models adapted to the aviation environment.
Sintra, our intelligent shift management and airport customer service software
Sintra is the ideal solution for airlines looking to improve customer service and resource management at airports. It allows you to organise ground staff shifts, manage queues at check-in or boarding counters, and offer personalised omnichannel service reservations. All this with a configurable interface that adapts to the operational needs of each hub or destination.
Our Partners
Strategic alliances with the leading technology providers in the market
Amazing customer stories
Promoting the success of leading international companies
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THINGS HAPPEN HERE
Strategic partner for Amadeus
Amadeus, the leading IT provider in the tour operation sector, trusts hiberus for the development and maintenance of its international leisure platforms. We also design, implement, and execute QA-focused strategies and methodologies.
We created the Vueling Agile Centre with a DevOps philosophy
Vueling is expanding its Agile Center in Zaragoza with the help of hiberus, implementing .net technology and integrating Data Analytics, making the airline a pioneer in Business Intelligence.
Digitalizamos los procesos operativos de South Europe
Optimizamos la operativa digital y comunicación de la empresa de servicios de asistencia aeroportuaria. Reducimos tareas manuales, automatizamos procesos críticos e impulsamos la digitalización global con PowerApps.
IAG Cargo acelera su análisis de datos con PowerApps
Desarrollo de un modelo analítico con datos clave de la carga en el terminal del aeropuerto Madrid-Barajas. Genera métricas sobre tiempo de permanencia, ocupación y volumen, reduciendo en un 90 % el tiempo de análisis para IAG Cargo.
Somos el alido estratégico de LATAM Airlines en sus operaciones diarias
Optimizamos el control de activos y gestión accesible de la información con Symphony, automatizamos procesos fiscales y controlamos la jornada, accesos y la gestión documental para garantizar el cumplimiento normativo.
Aseguramos la comunicación en tiempo real en el Aeropuerto de Quito
Optimizamos la gestión de anuncios de voz con una app de personalización de audios, mejorando la experiencia del pasajero. Además, centralizamos la información crítica de vuelo, seguridad y servicio para agilizar la operativa portuaria.
We developed Aena’s Loyalty and acquisition portals
The world’s leading airport operator has started its digital transformation with hiberus. We prototyped, designed, and developed Aena’s portals using SAP C/4 HANA, fully integrated with SAP Commerce Cloud and implemented under an Agile Center service model.
Mejoramos la gestión interna de proyectos y marketing de Volaris
Optimizamos la planificación, gestión y seguimiento de campañas de venta y promoción con monday.com Enterprise y Project Management, incrementando la productividad, seguridad y eficiencia operativa.
Simplificamos el proceso de compra de Air Horizont con un sistema integrado
Mejoramos el proceso de venta online de billetes y asientos con una solución más visual, intuitiva y conectada en tiempo real al sistema de inventario de vuelos.
Those who make our success possible
“We understand the specific challenges of the sector and have mastered the technology that drives it, enabling us to accompany our clients on their journey towards digital transformation."
Fernando Larriba
Account Manager
Las últimas novedades de hiberus
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