digital business






With Salesforce CRM, you can improve the experience of your customers in every single interaction with your company, as well as increase the acquisition and conversion of new clients.

Salesforce Modules


Sales Cloud

This module provides comprehensive tracking of the sales process status and is used to manage customer relationships and collaboration among sales teams. It allows you to contact customers, automate marketing actions, manage interactions, create customer profiles, and obtain accurate and up-to-date sales data.


Salesforce Marketing Cloud

It is a platform for creating automated marketing campaigns that integrates with Sales Cloud. It offers multichannel experiences to connect with the customer at the right time and through the most suitable channel, thereby increasing the chances of conversions. All of this is aimed at acquiring customers and maximizing sales.


Service Cloud

It is a tool for automating customer service that offers a complete and up-to-date view of users in real time. It helps companies improve customer satisfaction by streamlining interactions and ensuring easy and quick access to self-help service, which provides instant and personalized support.


It is the most comprehensive solution for managing a company's e-commerce, whether it is B2B or B2C. It allows you to contact buyers through all digital channels, manage orders, and create intelligent and unified shopping experiences. It is a very effective tool for improving online presence and growing the business.

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Nearshore to Spain and LATAM

As today, the attraction of IT profiles is becoming more and more difficult, many companies rely on nearshoring services to bridge the gap and boost their projects.
hiberus is your perfect partner because of our range of areas of competence and the pool of 3000+ IT deep-skilled professionals.



Why Salesforce

  • Global leader in online CRM management
  • Agility and automation of any business process
  • Integration and communication of marketing, sales, service, and IT teams on a single CRM platform
  • CRM chosen by 150,000 companies of all sizes to drive their growth

Why hiberus



Our team of professionals is certified and specialized in the entire suite of Salesforce. We have a specific plan for certified training with 8 new certifications every year.


Extensive experience

We have over 120 professionals with a high specialization and 360º expertise in the definition of strategies, implementation, analysis, integration, and development of complex architectures.

equipo multidisciplinar

Multidisciplinary team

We assign a multidisciplinary team consisting of architects, developers, and certified consultants who work hand in hand with the client to meet their needs.



We analyze each company in depth to find the best technological solution from the entire Salesforce ecosystem: Sales, Service, Community, Commerce Cloud, Marketing Cloud, Pardot, etc.


Salesforce is a cloud-based customer relationship management (CRM) software that provides a unified and up-to-date view of the customer to all departments of the organization, including marketing, sales, customer service, and e-commerce, on a single integrated platform.


This CRM is designed to help businesses optimize processes, maximize profitability, and manage and improve business relationships with their current and potential customers throughout the entire purchase cycle.


Salesforce is considered the best process management tool worldwide. Currently, there are more than 150,000 companies using this CRM, a figure that continues to grow year after year thanks to the wide range of products and functionalities it offers.

The peculiarity of this software is that it runs in the cloud, so users can access the platform from anywhere and any device. This feature also provides an advantage when implementing it, as it can be quickly put into operation without the need to install hardware or applications in the company's offices.


To begin with, companies must identify their objectives to know which applications they need to implement. Later on, they can acquire new complementary functionalities. Once registered, different types of users with specific roles must be created, sales processes must be defined, accounts and contacts must be configured, data must be imported, and the tool must be customized to meet the needs of the company.


In addition, Salesforce has a powerful collection of applications and integrations, and uses an API to connect with applications like SAP or Oracle in order to extend and enhance the capabilities of these systems, granting read and write access to always access the most up-to-date information.

Comprised of modules


Salesforce is comprised of modules, a set of individual tools that interconnect to help the company achieve its marketing and sales goals. Among the most notable are Salesforce Customer 360, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Salesforce Platform Cloud.


Cloud-based system


All of this CRM's applications run and are stored online, allowing access from anywhere or device. Additionally, thanks to cloud computing, it is not necessary to purchase information storage equipment, make backups, or perform maintenance.


Complete CRM


Salesforce offers all the necessary tools and functionalities to provide an optimal user experience and improve the company's relationship with customers at all touchpoints, from acquisition to loyalty.


Data centralization


This CRM makes all information related to the company, sales, or customers available to the team. This improves operational efficiency, ensures smoother collaboration, and provides a clearer view of all processes.

Salesforce offers multiple advantages, among which we can highlight the following:

  • Cost savings. s all applications are hosted in the cloud, expenses on infrastructure, servers, maintenance, security, and administration are reduced.
  • Speed and accessibility. All software tools and information can be accessed from any device without the need for installations.
  • All software tools and information can be accessed from any device without the need for installations. With this CRM, real-time information is always available, as all data is constantly updated in the cloud.
  • Scalability. Salesforce offers a wide range of tools that integrate with each other to help companies grow.
  • Security. The platform offers high standards of security and privacy, allowing companies to work in a secure environment.
  • Customization and adaptability. Salesforce is highly customizable and can adapt to the particular needs of each company, as it is not necessary to purchase all licenses, but only those that will be used.

Salesforce Marketing Cloud is a Marketing platform with multiple tools designed to efficiently manage a brand's interaction with its customers at every touchpoint.

Main products of Marketing Cloud:


  • Journey Builder: Marketing automation tool to create personalized experiences across different channels such as email, SMS, social media, ads, and the web.
  • Email Studio: Marketing automation tool to create personalized experiences across different channels such as email, SMS, social media, ads, and the web.
  • Marketing Cloud Customer Data Platform: nifying, segmenting, activating, and analyzing data from any source on one platform.
  • Mobile Studio: Developing actions through SMS, push notifications, or chat messages.
  • Marketing Cloud Advertising: Managing acquisition campaigns, aligning and attracting customers with CRM data.
  • Marketing Cloud Intelligence: Unifying marketing data, investments, KPIs, and decisions on one platform.
  • Marketing Cloud Personalization: Real-time tracking and management of customer experiences to generate valuable interactions.
  • Google Analytics 360: Real-time reports and statistics to measure and analyze the impact of all actions carried out with Marketing Cloud.
  • Marketing Cloud Account Engagement: Automating B2B marketing by uniting marketing and sales on the same platform.

The main advantage of Marketing Cloud is that it allows reaching potential customers using the appropriate channels and messages at the right time through the automation of marketing campaigns. In addition, it offers other advantages that should be taken into account:

  • PPrediction of future behaviors through the Einstein AI tool
  • Planning, optimization, and personalization of the 360º customer experience across all channels
  • Building a closer relationship with customers and fostering their loyalty
  • Efficient and effective interaction with users through different channels
  • Tracking the consumer at each stage of the Customer Journey
  • Analysis and evaluation of the impact of each interaction with the customer

At hiberus, we are Salesforce partners and have a team of experts who analyze your business in depth to understand your needs and define the best technological solution for your day-to-day operations. Once the data model is defined, we take care of implementing and integrating Salesforce with the rest of your company's tools, as well as training your team to make the most of the platform's functionalities.


All of this makes us the best partner to implement Salesforce in your B2C and B2B strategy and help you make the most of the multiple functionalities offered by this platform.

Shall we talk?