Adaptation to client's needs
82% of calls are answered before the sixth tone.
76% of calls are managed within seconds.
Flexible support, covering all areas.
Monthly report of incidents status.
360 º Support. Professional technicians with certifications and continuous training.
As part of a business Group we have a great capacity for adaptation in many technological areas. We are specialists in Retail, Manufacturing, Services, Banking and Administration.
Monitoring critical services to prevent system crashes.
HelpDesk software to track incidents, so clients know that problems are managed.